“This is by far the best AC & Heating company in Charlotte, NC! The owner of SuperCool, Mitchell Demitruk, is young, honest, ambitious, responsible and really cared about providing me with the best options at the lowest price. He saved me over a thousand dollars by coming up with ways to help my budget while at the same time provided very high quality equipment. He and his strong team, Jake & Mike worked to put a brand new unit into my condo today and I could not be more pleased with every step of the process. I highly recommend giving them a call for your needs! I’m 100% satisfied.”

— Charleen B.

“Jake and Mitchell were both an absolute joy and I'm so glad I gave them a call. We'd been out of AC for 6 days in the summer and every company we hired kept trying to sell us things we didn't need. Super Cool literally came in, diagnosed the problem, explained it thoroughly to us, and fixed it right up within the same day saving us thousands. Ab-so-lutely would recommend these guys!”

— Jess

“Fantastic experience and knowledgeable person beyond my expectations. Also took the time to explain the problem and the resolution and various alternatives. Most people do not do that. Normally in my experience they try to sell you more than you need or an entire HVAC unit. I highly recommend this company and at least give them a shot to come out and give you an estimate and an appraisal of what needs to be done.”

— Peter C.

“I cannot recommend Super Cool HVAC and Mitchell enough. We use American Home Shield (AHS) as a home warranty company. When AHS could not find someone to come service our high rise HVAC and I reached out to Super Cool HVAC, they were able to come out same day.

When it was decided that our HVAC unit was irreparable, Mitchell worked with AHS to make sure that we received a fair amount of reimbursement for the very high cost that it costs to replace an HVAC system. He worked diligently to ensure that they had all of the information they needed, waiting on hold for over an hour one time, and checking on the status throughout the waiting process. He literally wanted to make sure that we would not have to pay all of it out of pocket.

When it was finally approved, Mitchell offered to install the HVAC next day, since we had gone without for a couple weeks at this point.

The whole Super Cool HVAC team was wonderful when installing our new system. They were timely, polite, and worked efficiently to get it installed. When it came to installing the thermostat, Mitchell made sure I had all the information to access all the features on my phone. Again, their service is A+ and I would recommend everyone to use Super Cool HVAC for their heating and cooling repair needs.”

— Jennifer G.

“I hired Super Cool to troubleshoot a problematic part of the house that didn't cool well. They managed to find that there was a return completely drywalled over, incorrectly sized supply ducts, a collapsed return duct, and leaks in the air handler itself. How no one caught these before is a mystery. They doubled the airflow to the problematic area, and showed up precisely when they said they did. I highly recommend them for any HVAC needs.”

— Stephan G.

“I had just been burned by an HVAC company that wildly overcharged for a repair that didn't even fix the problem (Over $600 all in for a $50 part and 16 minutes of work). Check out my previous review for that tale. I didn't even want to call another HVAC company but I heard good things about Super Cool. The tech showed up and was extremely thorough going over my system, after multiple tests inside and outside the house he found that my thermostat was the culprit. He charged $100 to diagnose this and it completely fixed the problem! He even texted a few hours after he left to make sure everything was running well.

I can't recommend this company enough. The owner is passionate about his work and it shows. Thanks!”

— B.W.

“Had a furnace go out on Friday morning before the Thanksgiving weekend and they were able to schedule someone to come out same-day. They let reached out to me a couple of times with updates on when their tech would arrive.

Courtland showed up and was very friendly and professional and found the problem in and fixed it very quickly and easily. Would highly recommend SuperCool HVAC!”

— Travis S.

“Mitchell came out for a manufacture’s recall, short answer I’ll be using super cool for any HVAC issue going forward. Very knowledgeable, very professional, and very good at communicating and answering all my nonsense home owner questions. Thanks!”

— Nathan G.

“I called Super Cool HVAC and they sent someone to service my HVAC system within the hour! Excellent customer service! Courtland got me up and running in no time.”

— Ambri G.

“This was a great experience. From the first contact on the phone to the immediate response time. They came in and assessed the problem, fixed it and had me back up and running same day. I really appreciate these guys. Great work and would absolutely recommend them!”

— Keith H.

“Super Cool HVAC! Sweet service, solid prices, and super timely repair. I have two HVAC units, one is ancient and making some loud noises, Mitchell fixed it immediately. I would highly recommend Super Cool HVAC to anyone in need of HVAC services. This is my go to company.”

— Brennan M.

“These guys initially repaired one of my A/C zones that had gone out, but they have since helped me with a few other things: improving my static pressure in one zone and assessing getting more cool air to one room. Mitchell is super responsive and great about explaining solutions, even if the solution doesn't generate more revenue for him.”

— Justin W.