INSTALLATIONS

We consider your space’s unique design so we can offer you a customized installation that will enhance your home or business’s air quality and energy efficiency.

No matter your situation, our experts will help you find the best HVAC system — for efficiency, for your needs, and for your wallet.

We know that every home is unique. That’s why our team begins every installation appointment by evaluating your home and your needs—so we can recommend the system that will work best with your budget and your situation.

REPAIR vs. REPLACEMENT

As your HVAC system ages, the cost of repairs it needs can become high enough to warrant a replacement. We’re dedicated to providing you with the full picture. We’ll always provide an assessment during your free consultation—and deliver it to you upfront.

THE INSTALLATION PROCESS

  • After you schedule your appointment, we’ll send an experienced engineer to evaluate your home and specific needs for your HVAC system. Our consultations include a free on-site evaluation and estimate. We also can provide a second opinion and reviews of other quotes you may have received so you can understand all your options.

  • Once you have decided on your new system & approve the quoted estimate, we’ll reach out to schedule an installation date. We’ll match you with an installation team to provide an expert installation in a timely manner with minimal impact on your home environment.

  • Before your appointment, we’ll send you an email and text notification confirming your appointment with us. If something’s come up, and you need to reschedule, that’s okay too—just let us know, and we can find a day that works better for you!

  • On the day of your appointment, you will receive a notification that your installation team is on the way and you can expect them to complete your HVAC installation service as scheduled. Here at Super Cool, we are committed to leaving your home or business exactly as we found it—no mess, no stress.

  • Following the completion of the new system installation or replacement, you’ll receive a call or text to schedule an appointment with an inspector for the city or county that you live in. Here at Super Cool, we take code enforcement very seriously and want to do everything we can to provide top notch service and solutions unique to your home while keeping your family safe & healthy.

  • Our work isn’t done until you’re happy with it. After your installation appointment, we’ll reach out to make sure you’re received the service you asked for. If not, and there’s something you felt we could have done better—or if there’s anything more that you need from us—let us know, and we will make it right.

What We Offer

Warranty Registration

Maintenance Plans

Deals & Rebates

Reviews & Ratings

All new installations include equipment warranties that are processed by our administrative team so that you don’t have to worry about remembering to register yet another warranty for your home and appliances.

We also offer Labor Warranties to cover the cost of any warranty repairs that may come up in the years to come. Though this does come as an additional cost up-front, it is well worth it should something go wrong further down the line!

For most systems, heating and cooling operations rely on a different set of controls, safeties, and wearable parts. Each needs to be regularly maintained to ensure optimum operation during the given season. Maintenance can help avoid inconvenient breakdowns, uncomfortable conditions, and unplanned repair expenses. Proper maintenance is the best way to ensure efficient, reliable operation, and system longevity, saving you money in the long run.

As your partner in HVAC solutions, we know that staying on budget can be every bit as important as getting your heating and cooling needs met. That’s why we offer ways to save through great promotions, deals, and rebates on reliable and energy efficient HVAC systems that are customized for your home or business.

Contact us today, and we’ll match you with the deal or rebate that’s right for your budget.

Here at Super Cool we always love to receive feedback from our customers. At the core of our company, we are here to help you and the best way for us to continue to do that is to hear when we’re doing something right! A five star review goes a long way in letting us know how you think we’re doing and what we can be doing differently!

Have you had a great experience with Super Cool? Leave us a 5 star review today!

"I cannot recommend Super Cool HVAC and Mitchell enough."

— JENNIFER G.

"This is by far the best AC & Heating company in Charlotte, NC!"

— CHARLEEN B.

"I felt like I was getting an honest treatment instead of a sales pitch."

— TRAVIS B.